Privacy Policy

2026.9.9

Introduction

Guangdong Well-T Nanotechnology Co., Ltd. (hereinafter "we", "us" or "the Company"; Unified Social Credit Code: 91441900MA4W1UK243; website: www.well-t.com.cn) and its affiliated companies highly value the protection of your personal information and strictly comply with applicable data protection laws and regulations, including the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law, the Data Security Law and the Regulations on Network Data Security Management.

We understand the importance of protecting user privacy, and this Privacy Policy aims to clearly explain how we collect, use, store, share, transfer and publicly disclose your personal information, how we protect it, and the rights you enjoy and how to exercise them. This Policy applies to the Company's official website and its sub-pages. Our products and services are primarily intended for corporate users and industry customers; this Policy also applies where you provide personal information to us in the course of business negotiation, enquiries, sample requests or procurement cooperation.

Please read this Policy carefully before using this website. By voluntarily submitting personal information through this website, you are deemed to have fully understood and agreed to the entire contents of this Policy.

1. Scope and Methods of Information Collection

1.1 Direct Collection

We may directly collect your personal information in the following scenarios:

  • Browsing and visiting this website and its sub-pages
  • Leaving an online message, submitting an enquiry, or requesting samples and materials such as company brochures, technical data sheets and SDS/MSDS
  • Requesting technical support, product trials, sample testing or customised development
  • Participating in exhibitions, technical seminars, training sessions or online events organised by the Company
  • Entering into a purchase and sale relationship with the Company, including contract execution, order processing, delivery and settlement
  • Contacting our business, technical or customer service personnel by telephone, email, WeChat or other channels

In the above scenarios, the personal information we may collect includes: name, job title, name of your company or organisation, telephone number, email address, postal address (including sample delivery address), industry sector and description of business requirements, and account information (where you register on this website). We collect personal information only to the extent necessary for the purposes described in this Policy, and you have the right to decline to provide it; however, if you decline to provide information necessary for the conclusion or performance of a contract, we may be unable to provide the relevant products or services.

The Company does not proactively collect your sensitive personal information (including but not limited to biometric data, religious beliefs, specific identity, medical health, financial account and whereabouts information). Where the processing of sensitive personal information is genuinely necessary for a specific business purpose, we will separately inform you of the necessity of such processing and its impact on your personal rights and interests, and obtain your separate consent in accordance with the law.

Personal information of minors: The Company's products and services are intended for corporate customers, are not directed at minors, and we do not proactively collect personal information of minors. Where it is genuinely necessary to process the personal information of minors under the age of fourteen, we will obtain the consent of their parents or other guardians in accordance with the law and formulate dedicated processing rules.

1.2 Indirect Collection

We may also indirectly obtain your information through the following technical means, or such information may be automatically generated when you use this website:

  • Cookies, log files, Web Beacons and similar technologies
  • Third-party services, such as website analytics tools and online customer service tools (see Sections 4 and 7)
  • Business information that you have made public yourself or that has been lawfully made public, such as enterprise registration and business contact information, processed within a reasonable scope, except where you have expressly refused or where such processing would infringe upon your significant interests

1.3 Retention Period

We retain your personal information only for the shortest period necessary to achieve the purposes described in this Policy: contact details relating to business enquiries are retained for three (3) years from the date of your last effective interaction with us; where a purchase and sale relationship is established, the relevant personal information is retained together with the business records for ten (10) years from the date of completion of the transaction, unless a longer retention period is required by laws and regulations such as the Accounting Law and the Archives Law of the People's Republic of China.

Upon expiry of the retention period, or where the purpose of processing has been achieved or can no longer be achieved, or where we cease to provide the relevant products or services, we will delete or anonymise your personal information. Where continued retention is genuinely necessary, for example to cooperate with an investigation into a suspected violation of law, we will continue to retain it to the extent permitted by law and process it promptly once the relevant grounds cease to exist.

We store your personal information within the territory of the People's Republic of China; where provision outside the territory is genuinely necessary, Section 3 of this Policy applies.

2. Purposes of Information Use

We collect and use your personal information primarily for the following purposes, and determine the legal basis for processing in accordance with the law in each case:

  • Service Provision: To provide the products and services you request, including quotation, sample delivery, order processing, delivery, technical support, customer records and account management (necessary for the conclusion or performance of a contract).
  • Business Communication: To communicate with you regarding business matters, including product updates, technical materials, service notifications and invitations to exhibitions and events (necessary for the conclusion or performance of a contract, or based on your consent).
  • Product and Business Improvement: To analyse website visits and user requirements and to improve our products, services and quality (based on our legitimate operational needs; such analysis is conducted on an aggregated or anonymised basis).
  • Marketing: To send you product news, industry solutions and promotional offers with your explicit consent; you may withdraw your consent at any time by using the unsubscribe method provided in the message or by contacting us as set out in Section 9 (based on your consent).
  • Compliance and Security: To comply with legal obligations, enforce contract terms, cooperate with regulatory inspections, prevent fraud, and maintain the security of our website and services (necessary for the performance of statutory obligations).
  • Other circumstances permitted by your consent or by laws and regulations.

3. Cross-Border Data Transfer

Typically, we process your personal information within the territory of the People's Republic of China. The Company conducts business in overseas markets and maintains overseas sales offices. Under special circumstances, we may provide your personal information to affiliated companies, sales offices or service providers located outside China for the purposes of business communication, customer maintenance and after-sales service.

Unless otherwise provided by laws and administrative regulations, before providing your personal information overseas we will inform you of the name and contact details of the overseas recipient, the purposes and methods of processing, the categories of personal information involved, and the methods and procedures for exercising the rights set out in Section 6 against the overseas recipient, and obtain your separate consent in accordance with the law.

In accordance with Article 38 of the Personal Information Protection Law of the People's Republic of China and other applicable provisions, we will safeguard such cross-border provision by means of a security assessment organised by the national cyberspace administration, personal information protection certification by a professional body, or the conclusion of a standard contract formulated by the national cyberspace administration with the overseas recipient.

4. Information Sharing and Disclosure

We are committed to maintaining strict confidentiality of your personal information. Except as required by laws, regulations or regulatory authorities, we will not share your personal information with other companies, organisations or individuals. Where it is necessary to provide your personal information to a third party, to entrust a third party with its processing, or to publicly disclose it, we will observe the following principles:

  • Internal Sharing: Sharing your information within the Company and its affiliated companies (including production bases and sales offices in Jiangmen, Yangjiang, Shijiazhuang, Jiangxi and East China) in accordance with the principles of minimum necessity and authorised access, in order to facilitate business operations and service provision.
  • Third-Party Service Providers: Sharing necessary information with logistics providers, payment and settlement institutions, information technology and website operation and maintenance service providers, and organisers of exhibitions and events, in order to support our business operations. We will enter into confidentiality and data processing agreements with such parties, requiring them to process personal information only within the authorised scope.
  • Legal Requirements: We may disclose your information where required by laws and regulations, or upon a lawful request made by a judicial or administrative authority in accordance with statutory procedures.
  • Business Transfers: Your personal information may be transferred as part of transactions such as mergers, acquisitions, divisions, reorganisations or asset transfers. We will inform you of the name and contact details of the recipient and require the recipient to remain bound by this Policy.

We do not sell your personal information, nor do we publicly disclose it. We will not use your personal information for purposes not stated in this Policy.

5. Information Security and Protection

We are committed to protecting your personal information from unauthorised access, use, disclosure, alteration, loss or destruction. To this end, we have adopted technical and management measures commensurate with the risks of processing personal information:

  • Implementing strict data access control mechanisms and setting internal query, export and approval permissions in accordance with the principle of minimum necessity
  • Using encryption technologies (such as HTTPS transport encryption) to protect information security during data transmission and storage
  • Conducting regular security audits and risk assessments to promptly identify and fix potential security vulnerabilities
  • Providing data security and personal information protection training to employees to enhance overall data protection awareness
  • Establishing data security incident response mechanisms; where a leakage, alteration or loss of personal information has occurred or may occur, we will immediately activate the emergency plan and promptly notify the departments performing personal information protection duties and the individuals concerned

Please understand that the Internet is not an absolutely secure environment. While we continuously endeavour to improve our safeguards, we cannot undertake responsibility for information leakage caused by force majeure, hacker attacks, computer viruses or other reasons not attributable to the Company. You should also properly safeguard your account credentials and verification codes; any leakage attributable to you shall be borne by you.

6. Your Rights

Pursuant to the Personal Information Protection Law of the People's Republic of China and other applicable laws, you enjoy the following rights in respect of your personal information:

  • To access and obtain a copy of your personal information, and, subject to the conditions prescribed by the national cyberspace administration, to request the transfer of your personal information to another personal information processor designated by you
  • To correct and supplement your personal information
  • To request deletion of your personal information where the purpose of processing has been achieved, where you withdraw your consent, where we process personal information in violation of laws or regulations, or in other circumstances prescribed by law
  • To request an explanation of this Policy and of our rules for processing your personal information
  • To withdraw your consent; withdrawal of consent does not affect the validity of processing activities carried out on the basis of your consent prior to such withdrawal
  • To restrict or refuse the processing of your personal information by us, our affiliated companies and third-party service providers

To exercise any of the rights set out above, please contact us using the contact details provided in Section 9. We will respond within fifteen (15) working days of completing verification.

7. Cookie Policy

We or our third-party service providers may obtain and use your information through Cookies or similar technologies. We use Cookies to ensure the proper operation of the website, to remember your preferences and language settings, and to analyse website usage in order to improve our services. We do not use Cookies to serve targeted advertising to you.

You can manage or refuse Cookies through your browser settings; refusing certain Cookies may affect the normal use of some website functions, but will not affect your ability to browse the basic information on this website.

8. Changes and Notifications to Privacy Policy

We may update this Privacy Policy from time to time in response to changes in laws and regulations, adjustments to our business or technological developments. Where a material change is made, we will post a notice in a prominent position on this website and, where necessary, notify you by email, telephone or SMS.

Your continued use of this website or continued provision of personal information to us constitutes your acceptance of the updated Policy; where a change involves matters requiring your consent, we will obtain your consent afresh in accordance with the law. Please review this Policy regularly for the latest information.

9. Contact Information

If you have any questions, suggestions or complaints regarding this Privacy Policy, or wish to exercise your rights in respect of your personal information, please contact us through the following channels. We will respond within fifteen (15) working days of receiving your request.

  • Email: info@well-t.com.cn
  • Address: Room 201, Building 2, No. 15 Chukeng Dadi Industrial Road, Dongkeng Town, Dongguan City, Guangdong Province, P.R. China (Postal Code: 523000)
  • Phone: +86-769-83388091
  • Receiving department: Administration and Human Resources Department, Guangdong Well-T Nanotechnology Co., Ltd. (the department responsible for personal information protection).
  • Business hours: Monday to Friday, 8:30-12:00 and 13:30-17:30 (excluding public holidays).

If you believe that our processing of your personal information has harmed your legitimate rights and interests and negotiation with us fails, you may also lodge a complaint or report with the departments performing personal information protection duties (such as the cyberspace administration, telecommunications, public security or market regulation authorities), or bring an action before the people's court with jurisdiction at the place where the Company is domiciled.

10. Cookie Statement

This website uses Cookies to enhance user experience. Cookies are text files used by websites to improve user experience. This statement should be read together with our Privacy Policy, which explains how we use personal information.

The Cookies we use are mainly divided into the following categories:

  • Essential Cookies: These Cookies are necessary for the basic functioning of the website and cannot be disabled.
  • Preference Cookies: These Cookies allow the website to remember your choices, such as language settings, and provide enhanced functionality.
  • Statistical Cookies: These Cookies help us understand how visitors interact with the website by collecting information in an anonymous and aggregated form.
  • Marketing Cookies: Used to track visitors across websites for the purpose of displaying relevant advertisements. This website does not currently enable marketing or advertising Cookies; if such Cookies are introduced in the future, we will obtain your consent in advance and provide you with an option to disable them.

You can manage your Cookie preferences through browser settings. To learn more about Cookies or how to manage your Cookie settings, please contact us at info@well-t.com.cn.